I eventually ended up at the member center and went to the msn answers tab and clicked on billing help and a window popped up with the phone number to the billing and tech support number and finally got the problem taken care of in about 10 minutes. I had problems renewing my account so let it expire hoping they would send me a phone number to contact. you can't find any contact numbers and if you do a search online you get a bunch of different phone numbers and you don't know if they are legitimate numbers or not. also if you have any problems the only thing they have on their website to help you is a virtual agent that doesn't do anything. msn explorer also won't let me open any attachments in my email. I have had to stop using msn explorer and switch to Microsoft edge and sign onto my email through outlook. my msn explorer keeps shutting down no matter whether I am just checking email or on the web browsing. It has seemed that for the last couple of years they haven't been updating the system to work well with newer computers. the ease of use and the msn explorer were really great. I loved it so much that when my internet service stopped using msn I paid to keep the service. I used to love msn Hotmail service it worked really well and was easy to use.
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